Terms and Conditions

The following are the Terms and Conditions of Ewan Graham Art. All sales are subject to these terms.

Please read these carefully before placing any order or request for purchase. All artworks sold are subject to the following:

1 Prices

Original artworks work on this website are priced, shown as sold, reserved, or not for sale (NFS). For artworks that are not showing price please use this Contact Form to obtain this and any other details. Prices are displayed in United Kingdom Sterling and are for the artwork, including framing (if framed), unless stated, but do not include shipping and costs.

If buying from outside of the UK please check if any import or other taxes are applicable. The buyer is solely responsible for these. Please note, some artworks may have been reserved before this website has been updated. Also, some images on this site are for presentation/reference only and actual paintings may not be shown to scale.

Please check sizes carefully before deciding to place your order.

2 Buying

If you would like to purchase an original artwork you can request to reserve it. All reservations are by approval. You can request to reserve a piece by telephone or email. This reservation holds the artwork for up to 14 days. When making your reservation you can confirm any requirements you may have for framing, etc. You will receive a confirmation email of your reservation, together with a pro-forma invoice.

Payments can be made by Bank Transfer (BACS or SWIFT for international buyers). Credit Card payments can be accepted but may incur an additional charge. All details will be supplied on the invoice. A Bill of Sale will be provided with the artwork. Once payment is accepted you will receive a confirmation email and estimated delivery time.

Once dispatched, you will receive a final email confirming this and estimated date of delivery. Please note, where an artwork has been reserved, if no payment is received after 14 days, the reservation may be cancelled and the artwork will be relisted in the Portfolio as available to purchase.

3 Shipping

All items purchased are shipped without insurance. Artworks can be collected in person from the Studio by appointment. Large or more valuable artworks can be personally delivered, by arrangement. All artworks, including Limited-Edition Prints, are packed to provide the best possible level of protection, within reason.

Every artwork is checked fully before packing and dispatch to ensure the piece is undamaged. All items dispatched are tracked. However, once dispatched the courier or shipping company is responsible for the artwork.

If your order arrives and appears damaged before opening, please ensure you do the following:

take photos of the damage to the outside of the packaging before opening it
take photos of any damage to the artwork inside the package

Where a courier is responsible for damage in transit you should lodge a complaint with them and notify the Artist. The Artist does not accept damage in transit caused by couriers (but will assist you with a claim, where possible).

4 Guarantee

All artworks supplied by the Artist are covered by a 14-Day Money Back Guarantee. This covers the artwork cost only, not shipping costs. If, for any reason, you do not wish to keep the artwork you receive, you should email ewangrahamart@gmail.com stating your reasons for wishing to return it. The 14-day guarantee starts from the confirmed date of delivery. Successful guarantee claims are paid within 14 days of confirmation.

If you are returning the artwork as you believe it was damaged before shipping, you will be asked to supply photographic evidence of the unopened packaging. When you open your package please be very careful not to damage the artwork inside. Do not use sharp knives or blades to open the packaging. When unpacked please ensure you handle the artwork carefully. Stretched canvas oil paintings can easily be damaged by sharp objects, etc.

Important: if returning an artwork and requesting a refund under this guarantee, you must return the piece in the same condition it was sent. Artworks that are returned damaged or marked, accidentally or as a result of poor repacking may not be eligible for a full refund. If in any doubt please contact before returning. If returning an artwork you are responsible for ensuring that the packing is sufficient to provide adequate protection. Please note; oil paintings on stretched canvas in particular are at risk of damage if not correctly packed. Call for advice.

When you have your new artwork:

Ideally, hang or display your new artwork as soon as possible, or if not, ensure it is stored safely and carefully (guidance on this can be provided).

If you accidentally damage your artwork please contact the Artist, we will do everything we can to help.

5 Copyright

Ewan Graham retains the copyright on all original works of art, printed materials, and commissioned work. Work may only be exhibited with his permission. Work or part of a work may not be modified, copied, distributed, transmitted, displayed, reproduced, photocopied, published, licensed, for either personal or commercial purposes without the written permission and payment of relevant fees to Ewan Graham. (Please use the contact details on this site.)

6 Commissions

Additional terms and conditions apply for Commissioned artworks. When Commissioning an artwork by Ewan Graham, there are some important things to be aware of. All Commissions are on approval only. Ewan will only undertake Commissions he feels are right for him and his style of work.

There are no additional charges or premiums for Commissioned Artworks, they are priced using the same formula as for Portfolio works in the Gallery. There are no Gallery or Agent’s commissions to pay, as you’re Commissioning the Artist directly. Galleries and Agents normally charge between 30-50%.

Payment details

50% of the price agreed is payable at the time of order. In the event of cancellation by the purchaser for whatever reason, this sum is non-refundable and covers administrative cost, location studies, travel, materials, time expended etc.. The balance is payable on collection or before shipping of the commission along with any transport costs arranged on behalf of the purchaser. The painting remains the property of the artist until all costs have been paid in full.

All artworks are supplied with provenance.

The Artist reserves the right to produce Limited-Edition Fine Art Prints from your Commissioned work.

7 Limited-Edition Prints

Prints may be supplied on stretched canvas, or high-quality Fine Art Paper, and will be packed and shipped exactly as an original oil painting would be.

Prints supplied on Fine Art Paper are normally packed flat. We avoid sending prints rolled, as this can damage the print.